NowShenzhen | March 27, 2026 |
Shenzhen (March 27, 2026) – The 2026 SKYTRAX, the World Airport Awards event was held at this year’s PTE World in London on March 18, 2026. Hyatt Regency Shenzhen Airport demonstrated its sustained excellence by winning the “Best Airport Hotel in China” for six consecutive years.
The World Airport Awards Skytrax are determined based on guest surveys that evaluate nearly 15 core criteria, including accessibility to the airport, overall hotel environment, quality of facilities and services, as well as customer satisfaction. This constitutes a comprehensive and high-level assessment of global airport hotels, with its authority being widely recognized within the industry. The award signifies the acknowledgment by global business travelers of the superior and convenient location of Hyatt Regency Shenzhen Airport, as well as the exceptional quality of its products and services. In 2019, Hyatt Regency Shenzhen Airport adopted the SKYTRAX evaluation system and has consecutively won the “Best Airport Hotel in China Award” for six years, from 2020 to 2026.
Opened on May 23, 2018, the Hyatt Regency Shenzhen Airport is the first Hyatt Regency-branded airport hotel in China, designed to meet the diverse needs of all types of guests and customers. The vision and goal of the Hyatt Regency Shenzhen Airport is to provide impeccable services that ensure an unforgettable experience for its guests. As a unique airport hotel, the Hyatt Regency Shenzhen Airport consistently strives to set new standards of excellence for airport terminal hotels. In 2019, the hotel introduced the SKYTRAX evaluation system and has been awarded the title of “Best Airport Hotel in China” four times from 2020 to 2026.
About Hyatt Regency Shenzhen Airport
Hyatt Regency Shenzhen Airport is situated on the west side of the terminal hall at Shenzhen Bao’an International Airport. It is conveniently connected to the arrival/departure hall via an indoor pathway, just a 5-minute walk away. The city center of Shenzhen and the Shenzhen World Exhibition & Convention Center are accessible within 30 minutes, while Hong Kong, Macau, Huizhou, and Dongguan are all within a one-hour drive.
The hotel features 335 elegantly designed contemporary guestrooms that serve as serene sanctuaries, blending functionality with style to foster a genuine sense of well-being. Four distinctive restaurants and bars strive to provide each guest with an exceptional dining experience. With 1,680 square meters of sophisticated conference and meeting space, the hotel caters to extraordinary conferences and luxurious weddings, creating unforgettable memories for guests. By maximizing efficiency in terms of time and convenience, the hotel fosters dynamic interaction with the world. Guests can confidently embark on every exciting journey, assured that any changes to their itinerary will not cause inconvenience during their stay.
About Hyatt Regency
The Hyatt Regency brand is a global collection of hotels and resorts found in more than 230 locations in over 40 countries around the world. The depth and breadth of this diverse portfolio, from expansive resorts to urban city centers, is a testament to the brand’s evolutionary spirit. For more than 50 years, the Hyatt Regency brand has championed fresh perspectives and enriching experiences, while its forward-thinking philosophy provides guests with inviting spaces that bring people together and foster a spirit of community. As a hospitality original, Hyatt Regency hotels and resorts are founded on openness—our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration. The brand prides itself on an everlasting reputation for insightful care—one that welcomes all people across all countries and cultures, generation after generation. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, X and Instagram, and tag photos with #HyattRegency.
THE WORLD AIRPORT AWARDS
The World Airport Awards are prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. Operating since 1999, the World Airport Awards are independent and impartial, and provide a customer satisfaction study that is global in scope and coverage. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 575 airports. The survey and awards process is provided to airports at no
cost. The Awards are based on the World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the survey period, which operated from August 2025 to February 2026
. The survey evaluated the customer experience across airport service and product key performance indicators – from check in, arrivals, transfers, shopping, security / immigration through to departure at the gate.
March 27, 2026