
Shenzhen (April 13, 2026) On the occasion of its 10th anniversary, the Hyatt Place and Hyatt House Shenzhen Airport recently held a promotion event themed “A Decade Together, ‘Accelerated’ Transit on April 8, 2026.” The event gathered partners from various sectors including the tourism industry and business companies, focusing on upgrading air travel business services. The hotel officially launched a series of service enhancements and exclusive airport transit solutions, continuously strengthening the integrated “aviation + hotel” ecosystem and enhancing the quality of airport business travel accommodation services.

At the promotion event, the hotel introduced a “Service Enhancement Plan” aimed at elevating both hardware quality and human-centric care. In terms of hardware, the front desk now integrates flight information and beverage service, transforming waiting time into a restful break. In terms of service, the hotel innovatively launched the “Silent Care” project, adding accessible service areas and providing visual check-in guidance for guests with hearing impairments. In collaboration with the airport, the hotel has improved the accessibility chain, demonstrating service warmth through inclusive design.

Leveraging its strategic location as an airport hub, the hotel is deeply integrated into Shenzhen Airport’s “Seamless Transit” service system, introducing a new transit service concept, the ” Seamless Transit ‘Accelerated’ Station.” Tailored to diverse business travel needs, the hotel offers differentiated transit solutions covering efficient services such as VIP fast-track security channels, self-service luggage packing and storage, and priority room arrangements for groups. This comprehensive approach significantly enhances transit connectivity efficiency, helping travelers achieve “hassle-free transit and efficient travel,” further establishing a benchmark for quality service among airport hotels.

Since its opening a decade ago, the hotel has continuously focused on serving airline crew operations. It has established dedicated service teams and created a full-chain service guarantee system covering real-time flight updates, 24-hour fast check-in/check-out, customized dining, and exclusive flight preparation spaces. The hotel has provided stable and reliable layover services for 23 domestic and international airlines. Adhering to a service philosophy of “professionalism, efficiency, and warmth” combined with Hyatt’s consistent guest experience standards, the hotel has been awarded “Best Airport Hotel in China” for multiple consecutive years.

In the future, the hotel sector will continue to center on Shenzhen Airport, deepening the integrated “aviation + hotel” ecosystem. It will seize the development opportunities presented by the Greater Bay Area, continuously refine service quality, innovate product offerings, and create a new airport accommodation experience with distinctive Bay Area characteristics for global travelers.
About Hyatt Place Shenzhen Airport and Hyatt House Shenzhen Airport
As key accommodation hubs in the Shenzhen airport area, Hyatt Place Shenzhen Airport and Hyatt House Shenzhen Airport have consistently focused on their core positioning of “convenient transit” over the past decade. Leveraging the geographical advantage of Shenzhen Airport, they provide diverse services of “efficient connectivity and comfortable stay” for business and transit travelers.
Hyatt Place Shenzhen Airport & Hyatt House Shenzhen Airport are located on the east side of Shenzhen Bao’an International Airport. It’s just a 5-minute indoor walk to the airport terminal, and Shenzhen city center is easily accessible within 30 minutes via Metro Line 11. The airport offers various transportation options, with a 1-hour business circle reaching Hong Kong, Macau, Huizhou, Dongguan, and other cities around Shenzhen, offering a highly advantageous location.

Comfortable Rooms
Hyatt Place Shenzhen Airport features 167 guestrooms, including standard king rooms, standard twin rooms, and suites. All rooms are equipped with complimentary Wi-Fi, Hyatt’s signature Hyatt Grand Bed®, a 42-inch swiveling HD flat-screen TV, and a separate seating area with a sofa (some room types include a sofa bed), providing guests with a functional and comfortable stay experience.
Hyatt House Shenzhen Airport features 112 suites, each equipped with a fully functional kitchen, full-size refrigerator, and HD satellite TV. The well-designed layout clearly separates resting and entertainment areas, catering to the convenience and comfort of long-stay guests.
Dining
The Kitchen, located on the 3rd floor, offers a bright dining environment with floor-to-ceiling windows. During breakfast hours (6:00 AM – 11:00 AM), a rich buffet breakfast is served, covering a variety of Chinese and Western hot dishes, local specialties, bakery items, beverages, and fruits to meet diverse guest needs. Beyond breakfast, the restaurant offers an all-day à la carte menu, from coffee, tea, and cocktails to exquisite afternoon tea and light meals. It’s an ideal spot for meeting friends, relaxing, and casual socializing, allowing travelers to unwind during their journey.
Meeting Rooms
Hyatt Place and Hyatt House Shenzhen Airport offer a total of 8 meeting rooms, providing diverse and flexible layouts, distinctive catering options, complete meeting facilities, and attention to every detail from the Hyatt Place and Hyatt House experts.
Co-Working Space & 24-Hour Market
The co-working space provides guests with a comfortable and efficient office environment, suitable for impromptu meetings, remote collaboration, and independent work. The 24-hour lobby market is open around the clock, offering freshly made sandwiches, salads, snacks, and other items for takeaway, along with convenience foods, beverages, and daily necessities to meet immediate travel needs.
H Bar
H BAR, located on the 12th floor of Hyatt House Shenzhen Airport, offers a variety of beverages (wine, cocktails). Here, you can release stress, enjoy a good time, and savor the view through the floor-to-ceiling windows.
About Hyatt Place
Hyatt Place hotels combine style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation. With more than 440 locations globally, Hyatt Place hotels offer freshly prepared food around the clock, efficient service and differentiated experiences for World of Hyatt members. For more information, please visit hyattplace.com. Join the conversation on Facebook and Instagram, and tag photos with #HyattPlace.
About Hyatt House
Hyatt House hotels are designed to welcome guests seeking spacious and well-equipped living accommodations with everything they need and more for short- or long-term stays. At more than 140 locations worldwide, the Hyatt House brand delivers home-like amenities, purposeful service, and contemporary spaces, including complimentary home-cooked breakfast for guests, a creatively curated menu at H Bar; and indoor and outdoor communal spaces for working, socializing, or relaxing.
For more information, please visit hyatthouse.com. Join the conversation on Facebook or Instagram and tag photos #HomeIsWhere.
April 14, 2026

