Shenzhen Airport Pioneers Robot-Powered Food Delivery for Travelers

The image posted on Shenzhen Bao’an International Airport’s WeChat public account captures a “Bumblebee” delivery robot navigating through passengers in the airport terminal. (@ShenzhenAirport WeChat)

Shenzhen Bao’an International Airport has introduced China’s first robot-based food delivery service, enabling passengers to order meals from their departure gates with ease. Partnering with Meituan, a leading dining, retail, and delivery platform, the airport offers a seamless and innovative dining experience.

Travelers can use the Meituan app to order from 11 airport restaurants and shops, including popular brands like Starbucks, Heytea, KFC, Burger King, 7-Eleven, and Bestore. Orders are delivered directly to gates by “Bumblebee” robots, which autonomously navigate routes, operate elevators, and pass through access control gates.

The image posted on Shenzhen Bao’an International Airport’s WeChat public account captures a “Bumblebee” delivery robot navigating through passengers in the airport terminal. (@ShenzhenAirport WeChat)Í

One early user, Bao, shared his experience: “I ordered a burger from Burger King after clearing security, as their outlet was somewhat far from my gate. The robot delivered my burger right to me. It was adorable—it even announced, ‘Come get your delivery!’ when it arrived.”

The image posted on Shenzhen Bao’an International Airport’s WeChat public account captures a “Bumblebee” delivery robot navigating through passengers in the airport terminal. (@ShenzhenAirport WeChat)

This smart delivery service enhances traveler convenience and efficiency while setting a new standard for tech-driven hospitality. A Meituan spokesperson noted, “This collaboration marks a milestone for transportation hubs. We aim to expand this ecosystem, bringing comforting and attentive services to users at home, work, or on the go.”